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Terms of Service

Effective Date: May 15, 2026

Welcome to Talebound. By creating an account or using our service, you agree to these Terms of Service ("Terms"). Please read them carefully.

1. About Talebound

Talebound is a personal storytelling and book-creation platform that helps you write your life stories, record voice and video, interview loved ones (including those navigating memory loss), gather stories from family for gift books, and order printed hardcover books containing your stories and photos.

Talebound is not a legal service, financial advisor, medical provider, or substitute for professional advice of any kind.

2. Eligibility

You must be at least 18 years old to use Talebound. By creating an account, you confirm that you are 18 or older and that the information you provide is accurate.

3. Your Account

You are responsible for maintaining the security of your account credentials. You may only create one account per person. You agree to:

4. Your Content and Ownership

You own everything you create on Talebound. Your stories, photos, recordings, videos, files, and all other content remain your intellectual property. We do not claim any ownership, license, or rights to your content beyond what is necessary to store it, display it back to you, and deliver any printed books you order.

You grant us a limited license to store, process, and transmit your content solely for the purpose of providing the service. This license ends when you delete your content or your account.

You agree not to upload content that:

5. AI Features

Talebound uses AI (powered by Anthropic's Claude) to assist with story writing, memory interviews, and memory care prompts. You understand that:

6. Printed Books

Talebound offers the ability to order a printed hardcover book containing your stories and photos. Book orders are processed through a third-party printing partner and paid for through Stripe. Pricing, shipping times, and availability may vary.

Each book is custom-printed for you. Please review your book preview carefully before ordering — once printing has started (typically within 24 hours of your order), we may not be able to pause or modify the print run, and content corrections would require a new order. We'll always work with you on next steps — see Refunds and Returns below.

Refunds and Returns

Every Talebound book is custom-printed for you, so we handle each refund or return request personally — there's no rigid policy or form to fill out.

If something is off — the print didn't come out right, your shipping address was wrong, you spotted a typo after ordering, your book was damaged in transit, or you simply changed your mind — email us at support@taleboundbook.com and tell us what happened. We read every message and will work with you to find a solution that makes you happy.

A few specific situations:

No formal return window. Just email us at support@taleboundbook.com. We aim to respond within 1-2 business days.

7. Memory Care Features

Talebound provides tools for families navigating memory loss, including guided interview modes with adapted questions, sensory triggers, and day quality settings. These tools are designed to help preserve memories and stories. They are not medical devices, diagnostic tools, or substitutes for professional medical care. If you have concerns about a loved one's cognitive health, consult a healthcare professional.

8. Gift Books and Family Contributions

You can invite family members to contribute stories to a gift book you are creating. By inviting a contributor, you confirm that you have a legitimate reason to share the invite link with them. Stories submitted by contributors become part of the gift book you assemble; you remain responsible for the final content of any printed book you order.

9. Storage Limits

The free tier includes:

We reserve the right to modify storage limits with reasonable notice.

10. Acceptable Use

You agree not to:

We reserve the right to suspend or terminate accounts that violate these terms.

11. Cancellation and Data Deletion

You may cancel your account at any time. Upon cancellation:

We recommend exporting any content you wish to keep before cancelling. We may also terminate or suspend your account if you violate these Terms, with notice when possible.

12. Service Availability

We strive to keep Talebound available at all times but cannot guarantee uninterrupted access. The service may be temporarily unavailable for maintenance, updates, or due to circumstances beyond our control. We are not liable for any loss or inconvenience caused by service interruptions.

13. Limitation of Liability

To the maximum extent permitted by law:

This does not affect any rights you may have under applicable consumer protection laws.

14. Indemnification

You agree to indemnify and hold Talebound harmless from any claims, damages, or expenses arising from your use of the service, your content, or your violation of these Terms.

15. Changes to These Terms

We may update these Terms as the service evolves. If we make significant changes, we will notify you through the app or by email before the changes take effect. Your continued use of Talebound after changes take effect constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of the State of Illinois, United States. Any disputes will be resolved in the courts of Illinois.

17. Contact

If you have questions about these Terms, please contact us at:

Email: support@taleboundbook.com